Responsible

BMUsik Veranstaltungstechnik GmbH & co. KG
Sportflieger Straße 6
12487 Berlin, Germany

Trade register no: HRA 47802 B

Director: Robert Schlegel, Jean Wuthe

Phone: 030 – 536 0722-0
E-Mail: info@bmu-vt.de

Data protection officer
E-Mail: datenschutz@bmu-vt.de

Date: March 2023

1. General information on data processing and legal basis

1.1 This privacy statement explains the type, scope and purpose of the processing of personal data in connection with our online offer and the associated websites, functions and content (hereinafter jointly referred to as "Website" or "online offer"). It shall apply regardless of the Domain, the System, the platform or the device (e.g. Desktop, Tablet, Smartphone).

1.2 For the use of terms such as "personal data" or "processing" shall apply the definitions of article 4 data protection basic regulation (DSGVO).

1.3 Within the online offer, we process, in particular inventory data (e.g. names, addresses of customers), usage data (e.g., pages visited, product interests), and content data (e.g., content of contact forms).

1.4 "user" includes all of the data subjects – in particular, business partners, customers, interested parties and other visitors to our site. The terms are to be understood gender-neutral.

1.5. Personal data shall be processed solely in the context of the relevant data protection regulations. This happens only if a legal permission exists – for example, when the processing for the fulfilment of contractual obligations and the provision of our Online Services is required, by law, is required to consent or in order to safeguard our legitimate interests is carried out (e.g., Advertising analysis, optimization, and economic operation and security of the online offer, including range measurement, profiling and marketing purposes, collection of access data and use of third party services) in accordance with art. 6, Para. 1 lit. f DSGVO.

1.6 legal basics at a Glance: consent based on article 6 Para. 1 lit. a and article 7 DSGVO; processing for the performance of the contract and the implementation of pre-contractual measures, art. 6, Para. 1 lit. b DSGVO; processing for the fulfilment of legal obligations on the art. 6, Para. 1 lit. c DSGVO; - processing to safeguard legitimate interests on the art. 6, Para. 1 lit. f DSGVO.

2. Security measures

2.1 We use organizational, contractual and technical measures according to the state-of-the-art, in order to ensure compliance with data protection laws and to protect the data we process against accidental or intentional Manipulation, loss, destruction, or unauthorized access.

2.2 in particular, the encrypted data transfer between your Browser and our Server.

3. Disclosure of data to third parties and third-party

3.1 A Transfer to third parties takes place exclusively within the framework of the statutory provisions. We give users data, for example, then, if this is to fulfil the contract in accordance with art. 6, Para. 1 lit. b DSGVO is required, or if one of our legitimate interests I. S. v. art. 6, Para. 1 lit. f DSGVO (economic and efficient business operation) to speak.

3.2, we use sub-contractors, we will take appropriate legal, technical and organizational measures to ensure that personal data are protected in accordance with legal requirements.

3.3 Are used in this Declaration, Tools, content or services from other providers ("third party providers") whose registered office is located in a third country may take place a data transfer in this country. Third countries are countries outside of the EU / EEA, in which the DSGVO is not directly applicable. A Transmission is performed only in the case of a reasonable level of data protection, on the Basis of a consent or other legal permission.

4. Contractual Services

4.1 For the fulfillment of contractual obligations and services we process inventory data (e.g. names, addresses, contact information), contract data (e.g. services used, contact persons, payment information) in accordance with art. 6, Para. 1 lit. b DSGVO.

4.2 When using our Online services, we save the IP address and the time of the respective user action. This is done on the basis of our, and of user interests in the protection against misuse and unauthorised use. A passing on to third parties takes place only in the case of legal obligation (art. 6, Para. 1 lit. c DSGVO), or to enforce our claims.

4.3 usage data (e.g., pages visited, product interests) and content data (e.g. entries in the contact form or user profile) we can process to advertising in a user profile for the purposes of, for example, already used the services coordinated product show notes.

5. Contact

5.1 When you contact us (e.g. by E-Mail or contact form), we process the data of the user for the processing and handling of the request in accordance with art. 6, Para. 1 lit. b DSGVO.

5.2 requests can be stored in our Customer Relationship Management System ("CRM") or in a comparable process management.

5.3 We will use the CRM-System "Epirent" the EPI Development Frank Juling, Langhansstr. 63, 13086 Berlin, on the basis of our legitimate interests in a speedy and efficient processing of requests. With Epirent standard contractual clauses, the rules on the processing of exclusively according to our instructions and in compliance with the EU level of data protection are in place.

5.4 Für die Online-Terminvergabe setzen wir „Calendly“ (Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA) ein. Erhoben werden – je nach Terminart – Vor- und Nachname sowie E-Mail-Adresse und ggf. Telefonnummer (Art. 6 Abs. 1 lit. b DSGVO). Zusätzlich stützen wir die Verarbeitung auf Art. 6 Abs. 1 lit. f DSGVO (berechtigtes Interesse an effizientem Kundenmanagement). Nach Durchführung bzw. Ablauf des Termins löscht Calendly die Daten. Ein Auftragsverarbeitungsvertrag (Data Processing Addendum: https://calendly.com/pages/dpa
) liegt vor. Calendly kann Daten außerhalb des EWR übermitteln und beruft sich dabei auf Standarddatenschutzklauseln. Details: https://calendly.com/de/pages/privacy

5.5 In the context of contacting us we process personal data solely to reply to your concern, and only to the extent necessary. The legal basis is article 6 Para. 1 lit. f DSGVO (legitimate interest). Aim your request to a contract is in addition to article 6 Para. 1 lit. b DSGVO. The deletion occurs once the matter is finally resolved and any obligations.

5.6 On our Website Live Chat (incl stands. Chatbot) for real-time communication. During business hours, employees are answers at the end; otherwise, accept the Chatbot and the concern for future personal feedback (Human Handover by E-Mail/phone) to record. Will be processed:

Name

E-Mail Address

Phone number

Chat-Input

Usage data (e.g., chat duration, number of interactions)

5.7 communication with the Chatbot keep your information first, pseudonymous. At the point of Delivery to our Team, the chat will be assigned to the course of a Person. Pseudonymous or anonymous data we use to improve functionality and for statistical purposes. (To text the quality, we use a variety of formulations and synonyms; be plagiarism avoided.)

5.8 The legal basis depends on the purpose: For (-) - contractual communication art. 6, Para. 1 S. 1 lit. b DSGVO; in the Rest of the art. 6, Para. 1 S. 1 lit. f DSGVO (interest of easier communication and optimization). Data from Live Chat/Chatbot will be usually deleted after a week, unless they are no longer needed for the purposes mentioned; then we will delete it immediately after the cessation of the Purpose.

5.9 Please send in the Chat no sensitive data (e.g., information relating to health, disability, Religion). Such information should be received nevertheless, we will delete it immediately.

Als technischer Dienstleister wird insbesondere die Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, als Auftragsverarbeiter weisungs- und zweckgebunden tätig. Eine Speicherung kann auf Servern in Frankfurt (Deutschland) erfolgen. Informationen zur DSGVO-Compliance von Sendinblue: https://help.sendinblue.com/hc/de/categories/360000229110-

6. Comments and contributions

6.1 user comments/posts, we will of course save on the basis of article 6 Para. 1 lit. f DSGVO the IP address for 7 days.

6.2 This is for our protection, if the contents are illegal (e.g., insults, forbidden Propaganda). In such cases, we can even claim to have a legitimate interest in the determination of the author.

7. Data access and Server log files

7.1 On the Basis of article 6 Para. 1 lit. f DSGVO, we record every access to the server so-called log files: Name of the accessed page, file, date/time, data volume, message of successful retrieval, browser type/version, operating system, Referrer URL, IP address, request of the Provider.

7.2 log files for safety reasons (e.g. for the investigation of abuse/Fraud) stored for a maximum of seven days and then deleted. The data that are needed as evidence, to stay until the final clarification of the incident is saved.

8. Cookies & Reach Measurement

8.1 Cookies are information transmitted by our, or a third party web server to the Browser of the user, and there for later retrieval stores (small data files or similar storage technologies).

8.2 the use of Cookies on pseudonymous range measurement we inform you in this Declaration.

8.3 users can disable the storage of Cookies in the browser settings and already stored Cookies deleted. This may restrict the functionality of the Website.

8.4 The use of Cookies and advertising purposes can be rejected inter alia on the following pages:
http://optout.networkadvertising.org/
| http://www.aboutads.info/choices
| http://www.youronlinechoices.com/uk/your-ad-choices/

9. Google Analytics

9.1 If you have consented, we may use Google Analytics (Google Ireland Limited) in the operating mode "Universal Analytics", sessions and interactions pseudonymous User IDs to across all your devices.

9.2 Google Analytics setzt Cookies, die eine Analyse der Websitenutzung ermöglichen. Die durch das Cookie erzeugten Informationen werden regelmäßig auf Servern in den USA gespeichert. Ist die IP-Anonymisierung aktiviert, wird die IP-Adresse innerhalb der EU/EWR vorab gekürzt. Auf dieser Website ist IP-Masking implementiert. Eine Zusammenführung der IP-Adresse mit anderen Google-Daten findet nicht statt. Nutzungsbedingungen/Datenschutz: https://www.google.com/analytics/terms/de.html
und https://policies.google.com/?hl=de

9.3 purpose of the processing on behalf of the website operator: evaluation of the use of the website, compiling Reports, and providing other with Website and Internet usage-related services.

9.4 legal basis: your consent in accordance with art. 6, Para. 1 S. 1 lit. a DSGVO.

9.5 Receiver: Google.

9.6 country transmission: Transmission in the United States in accordance with the EU-US Privacy Shield/adequacy decision (certificate available) in Third.

9.7 memory-duration: With Cookies, User IDs or advertising IDs associated data will be deleted after 14 months. The deletion occurs on a monthly basis automatically.

9.8 revocation: you may revoke your consent at any time with effect for the future, for example, by preventing the Cookie storage in your Browser (with limited functionality).

9.9 in Addition, you can prevent the collection and processing by installing the Browser Add-on. Opt-Out Cookies prevent the future collection in this Website. For cross-device Opt-Out of the procedure is to be repeated on all of the systems used to. Opt-out: "disable Google Analytics".

10. Google-Re/Marketing-Services

10.1 On the basis of our legitimate interests (analysis, optimization, and economic operation; art. 6, Para. 1 lit. f DSGVO) we use the Marketing and Remarketing services is the Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

10.2 Google ist nach dem Privacy-Shield-Abkommen zertifiziert (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
).

10.3 The services may enable interest-based advertising ("Remarketing"). For this purpose, Google uses to call the corresponding pages of Code and (Re)marketing Tags; it is Cookies or similar technologies will be saved. Be recognised, inter alia, pages visited, interests, clicks, Browser/OS information, Referrer, time, usage details, IP addresses (in the case of Analytics is typically reduced). Merge with other Google data can take place. On later Visits of other web sites users may appear to be tailored advertising to you.

10.4 processing is a pseudonym; Google leads to the View not of a specific Person, but a Cookie-holders (unless the user has explicitly permitted to do any other processing). The information is transmitted to a Server in the USA and stored there.

10.5 "Google Ads" (Conversion Tracking): Each Ads customer receives a separate Conversion Cookie. From the data, only aggregate Conversion creates statistics to identify individual users is not possible.

10.6 "DoubleClick" can be used for the delivery of third-party Ads (Cookie-based on sites you visit).

10.7 "AdSense" can be used for the connection of third-party ads (Cookie-based on web usage).

10.8 "Google Optimizer" can be used for A/B Tests; for this purpose, Cookies are set with pseudonymous data.

10.9 The "Google Tag Manager" is used for the integration and management of the above-mentioned analysis-/Marketing services.

10.10 Weiterführende Informationen zur Datennutzung für Marketingzwecke: https://www.google.com/policies/technologies/ads
– Datenschutz von Google: https://www.google.com/policies/privacy

10.11 Widerspruch gegen interessenbasierte Werbung: http://www.google.com/ads/preferences

11. Newsletter

11.1 the Following we inform about the content, registration, shipping, statistical analysis, and options to object to our Newsletter. With your registration you agree to the procedures described.

11.2 We send out newsletters (E-Mails and other electronic notifications) with promotional information only with consent or legal permission. As far as the contents are described in the application, they are decisive; in the Rest of the Newsletter, inform them about products, offers, promotions and our company.

11.3 Registration Process: Double Opt-In. After registration, you will receive a confirmation E-Mail. The process is documented proof (sign-up/confirmation date, IP address, as well as Changes to the shipping service provider data stored).

11.4 Versanddienstleister: Newsletter2Go (Newsletter2Go GmbH). Eine Weitergabe oder der Verkauf Ihrer Daten für andere Zwecke als den Newsletterversand ist untersagt. Newsletter2Go ist ein deutscher, zertifizierter Anbieter, ausgewählt nach DSGVO/BDSG-Anforderungen. Infos: https://www.newsletter2go.de/informationen-newsletter-empfaenger/

11.5 The shipping service provider can use the data in pseudonymous Form for the improvement of their own Services (e.g., technical optimization, statistics by country of origin), but not for our own Advertising purposes, or passed on to third parties.

11.6 For the application complies with your E-Mail address; optionally, you can specify its name for the personal approach.

11.7 statistics: Our newsletters contain a "Web Beacon" (pixels) that will be loaded when you Open it from the Server of the Shipping service. Are recognized in the technical data (Browser, System, IP, time), as well as Openings and Link clicks. The evaluations serve to optimize content and presentation; an observation of individual users, it is intended neither we nor the service providers.

11.8 use of the shipping service provider, statistics, and logging is based on article 6 Para. 1 lit. f DSGVO (interest in a user-friendly and secure newsletter system, in accordance with the expectations of the users).

11.9 cancellation/revocation: you can unsubscribe from the Newsletter at any time; thus invalidate consent in shipping, statistics, and logging. A separate revocation of the individual parts is not possible. The unsubscribe link at the end of each newsletter. After deregistration, we delete your personal data, insofar as they have been processed exclusively for the Newsletter.

12. Integration of content and third-party services

12.1 To display external content/Services (e.g., Videos, fonts), we are on the basis of article 6 Para. 1 lit. f DSGVO a third-party. Their use requires regularly, the processing of IP address, because without the delivery to the Browser. In part, Pixel Tags/Web Beacons, for statistical or marketing purposes are used. In Cookies pseudonymous information to the Browser/OS, Referrer, visit times, and use our online services, can be saved and, if necessary, with data from other sources to be linked.

12.2 Embedded third-party incl. Privacy policy and Opt-Out options:

Google Fonts (Google Inc.): https://www.google.com/policies/privacy/
| Opt-Out: https://www.google.com/settings/ads/

Google Maps (Google Inc.): https://www.google.com/policies/privacy/
| Opt-Out: https://www.google.com/settings/ads/

YouTube (Google Inc.): https://www.google.com/policies/privacy/
| Opt-Out: https://www.google.com/settings/ads/

jQuery (jQuery Foundation): https://jquery.org

13. Rights of users

13.1 you have the right to receive information free of charge about the personal data stored by us.

13.2 you Also have – if applicable – the right to correction of incorrect data, restriction of processing, Erasure, data portability and the right to complain to the competent Supervisory authority.

13.3 consent at any time with effect for the future.

14. Deletion of data

14.1 We will not delete the data as soon as they are necessary for the respective purpose and no legal storage obligations to the contrary. Otherwise, we will restrict the processing (blocking).

14.2 the Legal retention period: 6 years according to § 257 Abs. 1 HGB (including trade letters, accounting documents), and 10 years according to § 147 Para. 1 AO (including books, records, documents related to taxes).

15. Right of objection

You can object to the future processing of your personal data at any time, in accordance with the statutory requirements, in particular to the processing for direct marketing purposes.

16. Changes to this privacy statement

16.1 We reserve the right to adapt this privacy statement, such as in the case of a changed legal situation or Changes to our services/data processing. This concerns only the descriptions of the data processing. To the extent that the consent or contractual regulations, Changes only with your consent.

16.2 Please inform yourself regularly about the current content of this privacy policy.